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September 17, 2009

Italian Jewelry Designer Roberto Coin Selects Supermodel Christy Turlington Burns as the Face of the Company


Christy Turlington Burns


Leading Italian jewelry designer Roberto Coin has signed on with advocate, entrepreneur and model Christy Turlington Burns for a second time to shoot his upcoming advertising campaign for 2009-2010. Turlington Burns has graced the covers of over 1,000 top fashion magazines.

For 2009-2010, the Roberto Coin campaign will support CARE, a leading humanitarian organization fighting global poverty. According to Roberto Coin, Chairman & Co-Founder of Roberto Coin Inc., "Our previous campaign with Christy was so successful and widely received. We are so pleased to be working with her again. We are proud to be in partnership with an organization such as CARE for all their extraordinary work they have done to empower women worldwide through education, healthcare, increased economic opportunities and human rights."

CARE fights root causes of poverty in the world's poorest communities. CARE places special focus on working alongside poor women because, equipped with the proper resources, women have the power to help whole families and entire communities escape poverty. In nearly 70 countries, women are at the heart of CARE's community-based efforts to improve education, health and economic opportunity.

"At Roberto Coin, we believe that a cause related campaign has much more impact than straight consumer advertising," said Peter Webster, President & Co-Founder. "This campaign recognizes both the work of Christy Turlington Burns and that of CARE."

The campaign was shot by photography duo Inez van Lamsweerde and Vinoodh Matadin, whose past credits include advertising campaigns for Gucci, Givenchy, Chloe, Louis Vuitton, Dior, Yves Saint Laurent, Roberto Cavalli, Balenciaga, Calvin Klein and editorial spreads for the pages of American, French, and Italian Vogue, W, and the New York Times.

The advertisements will appear in October 2009 fashion publications that include Elle, Harper's Bazaar, Architectural Digest, Gourmet, and Town & Country.

Roberto Coin's jewelry designs include his signature Appassionata Collection. According to Coin, his designs have also been worn by celebrities such as Ashley Judd, Salma Hayek, Brooke Shields, Jennie Garth, Jenna Fischer, Demi Moore, Melissa Etheridge, and Jennifer Hudson.

The company, Roberto Coin, is headquartered in Vicenza, Italy.

|GlobalGiants.com|


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Posted by Editors at 12:38 PM

September 7, 2009

Nestlé Chocolate Center of Excellence inaugurated in Broc, Switzerland


Nestlé Chocolate Center to combine artistic creativity and cutting-edge science.


Nestle


Nestle

Photo © Nestlé S.A.

ENLARGE


Nestlé today inaugurated the Chocolate Center of Excellence in Broc, Switzerland, in the presence of Doris Leuthard, Swiss Minister of Economic Affairs, Beat Vonlanthen, Minister of Canton Fribourg, and Stéphane Sudan, Mayor of Broc.


Nestle

Photo: Nestlé Chocolate Center of Excellence, Broc, Switzerland. Photo © Nestlé S.A.


The Chocolate Center of Excellence builds on Nestlé's chocolate-making heritage and will spearhead its drive in the premium and luxury chocolate segment, which in turn will influence the company's entire chocolate range. The Center combines a team of Nestlé specialists, from fine cocoa bean scientists, sensory experts and chocolatiers to packaging designers and consumer specialists, with the artistic inspiration of a panel of independent chocolatiers.

This spirit of open innovation is further illustrated by the Center's partnership with prestigious external design institutions such as the California Art Center and the ECAL University of Art and Design in Lausanne.


Nestle

Photo: Nestlé Chocolate Center of Excellence, Broc, Switzerland. Photo © Nestlé S.A.


The investment of CHF 25 million underlines the strategic importance Nestlé attributes to its chocolate business, especially in the premium and luxury segment. In 2008 the chocolate business reached sales of CHF 9.8 billion, with an organic growth of 7.6%.


Nestle KITKAT


While global brands such as Kit Kat reached sales of over CHF 1 billion, 70% of Nestlé's chocolate business comes from local brands. In the premium and luxury segment, which grows above the category average, Nestlé is leader in dark chocolate and is well known for premium brands such as Nestlé Noir, Perugina, Cailler and Nespresso luxury chocolate.

The Chocolate Center of Excellence is part of Nestlé's research and development network, which comprises 28 Centers and employs around 5,000 people worldwide.

Source: Nestlé S.A., Vevey, Switzerland.

|GlobalGiants.com|


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Posted by Editors at 1:38 AM

August 31, 2009

Babolat Welcomes Back Kim Clijsters to Her First Grand Slam Since 2007


Babolat Racquet


BABOLAT Kim Clijsters

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Photo: Kim Clijsters with her Babolat tennis racquet at the Top of the Rock Observation Deck at Rockefeller Center in New York City. Clijsters is preparing for her first Grand Slam tournament since coming out of retirement. The US Open starts Monday, August 31.


Babolat, leading manufacturer of tennis racquets, welcomed tennis star Kim Clijsters to New York City for the U.S. Open. Just days before her first Grand Slam appearance since 2007, Clijsters posed for pictures with Eric Babolat, president and CEO of Babolat, at the iconic Top of the Rock Observation Deck at Rockefeller Center in New York City.

With the picturesque Manhattan skyline as the backdrop, Eric Babolat personally welcomed Clijsters back to professional tennis. "We have been working together since 1999 when Kim was only 16 years-old. She's a player with outstanding athletic and personal qualities. Our relationship is based on mutual trust. We are very glad to be with her for her comeback on the Tour," said Eric Babolat.

Today, Kim Clijsters will make her first Grand Slam appearance since pausing her professional career to devote time to her family. According to Babolat, Clijsters is returning with her familiar Babolat Pure Drive racquet in hand, strung with Babolat's VS Natural Gut.

Clijsters expressed that "Babolat has always supported me during my career. When I made the decision to go back to competition, there was no question for me, it would be with Babolat. It's great to feel the sensation of my Pure Drive again!"


Dinara Safina

Photo: Dinara Safina (RUSSIA, #1 WTA)


Andy Roddick

Photo: Andy Roddick (USA, #5 ATP)

Inventor of tennis racquet strings 134 years ago in Lyon, France, Babolat is among the world leaders in tennis racquets. Today, the brand includes a complete tennis offering for competition and club players alike: racquets, strings, shoes, bags, and accessories. Babolat equips 20% of the top 100 players in the ATP and WTA including Rafael Nadal (Spain, #3 ATP), Andy Roddick (USA, #5 ATP) and Dinara Safina (RUSSIA, #1 WTA).

Source: Babolat

|GlobalGiants.com|


ADDENDUM

September 13, 2009

Kim Clijsters Wins U.S. Open Women's Title

Kim Clijsters of Belgium, who won the U.S. Open women's title in 2005 before taking a sabbatical from tennis, defeated Caroline Wozniacki of Denmark, 7-5, 6-3, in the women's final on Sunday night (September 13, 2009) to reclaim the title.


View this Post at PALM BEACH POST


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Posted by Editors at 6:46 AM

August 28, 2009

On Eve of The US Open, Tennis Icon Maria Sharapova Debuts Signature Fashion Collection by Cole Haan in New York City


COLE HAAN


COLE HAAN MARIA

Photo: Maria Sharapova unveils her new advertising campaign for Cole Haan.


Just days before taking the court for the US Open Championships, tennis star Maria Sharapova unveiled her Maria Sharapova by Cole Haan collection of handbags and footwear - at Rockefeller Center in New York City.

Fans, tourists, and onlookers burst into cheers as Sharapova was introduced by celebrity MC Quddus on a specially constructed stage where Maria unveiled her new advertising campaign for Cole Haan.

"Everyone loves Maria. It's great to be working with her and adding a new dimension to Cole Haan's history," states Jim Seuss, Chief Executive Officer.

"It's my hope that other young women will embrace the spirit of the collection; it's fun, chic, fashionable and most importantly, able to take you from day to night," says Sharapova.

The Maria Sharapova by Cole Haan footwear collection, featuring Nike Air technology, includes a ballet flat, an ankle-wrapped stiletto, a flat over-the-knee boot, an ankle bootie and a strappy platform sandal.

Cole Haan, a wholly owned subsidiary of Nike, Inc., is a style and luxury brand offering handcrafted men's and women's footwear, accessories and outerwear.

Source: Cole Haan

|GlobalGiants.com|


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Posted by Editors at 6:53 AM

August 24, 2009

P&G's Global Pharmaceuticals Business Acquired By Warner Chilcott


Warner Chilcott


Procter & Gamble


Pharmaceuticals


The Procter & Gamble Company and Warner Chilcott plc today announced an agreement for the sale of P&G's global pharmaceuticals business to Warner Chilcott for an up-front cash payment of $3.1 billion.

Under the terms of the agreement, Warner Chilcott, a leading specialty pharmaceuticals company, will acquire P&G's portfolio of branded pharmaceutical products, including Asacol HD (mesalamine) Delayed-Release Tablets for ulcerative colitis, Actonel (risedronate sodium) for osteoporosis, and the co-promotion rights to Enablex (darifenacin) for the treatment of overactive bladder, as well as P&G's prescription drug product pipeline and manufacturing facilities in Puerto Rico and Germany. In addition, the majority of the 2,300 employees working on P&G's pharmaceuticals business are expected to transfer to Warner Chilcott. Both companies expect the transaction to close by the end of the 2009 calendar year, pending necessary regulatory approvals.


Actonel Medicine


Asacol HD Medicine


"The acquisition of the P&G pharmaceutical brands and employee talent is a transformational, strategic move for us," said Roger Boissonneault, president and chief executive officer of Warner Chilcott. "The acquisition transforms Warner Chilcott into a global pharmaceutical company."

"This move enables us to focus singularly on winning in consumer health care - Personal Health Care, Oral Care and Feminine Care," said Bob McDonald, president and chief executive officer of Procter & Gamble.

Warner Chilcott's legal advisor is Davis Polk & Wardwell, LLP and lead financial advisors are J.P. Morgan Securities Inc. and Morgan Stanley & Co. Incorporated. Also advising Warner Chilcott are BofA Merrill Lynch, Credit Suisse Securities (USA) LLC, Barclays Capital Inc. and Citigroup Global Markets Inc. Procter & Gamble's financial advisor is Goldman Sachs and its legal advisor is Covington & Burling, LLP.

Source: Procter & Gamble; Warner Chillcott

|GlobalGiants.com|


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Posted by Editors at 12:46 PM

August 19, 2009

Goodyear Assurance Fuel Max Tires Help Couple Shatter Fuel Efficiency Guinness World Record


GOODYEAR


GOODYEAR

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Photo: Helen & John Taylor (of Melbourne, Australia), holders of more than 80 fuel economy and driving world records, finish the Goodyear Fuel Max Challenge journey through the United States by crossing the ceremonial finish line at Virginia Tire & Auto in Ashburn, VA. After a three week, 9,505 mile drive touching all 48 contiguous U.S. states, the Taylors arrived Tuesday, August 18, having set a new Fuel Efficiency Guinness World Record of 67.9 mpg, shattering the 58.8 mpg they set last year.


In a display of fuel economy, two drivers from Australia have broken the "48 Contiguous U.S. States Fuel Economy Guinness World Record," driving a car equipped with Goodyear Assurance Fuel Max tires. This three-week, 9,000+ mile drive through all 48 contiguous states in the U.S., showcased the potential fuel savings from the breakthrough fuel-efficient tread compound found in the new tires.

The couple refueled the car at Shell-branded stations along the way. Shell, a global leader in diesel technology, was the fuel sponsor of the Taylor's 2009 Guinness World Record attempt. In the U.S., Shell is the best-selling fuel brand and has the widest availability of diesel.

"While our own testing shows just how fuel-efficient these new tires are, we wanted to provide a real-world example of the difference Fuel Max Technology can make," said Mark Cherveny, Goodyear brand manager, passenger tires. "Helen and John Taylor broke their own world record set last year, using the same car, the same fuel, and traveling the same route. We believe the difference this year is the set of Assurance Fuel Max tires."


GOODYEAR

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Photo: The Goodyear Tire & Rubber Company Blimp. The Goodyear Tire & Rubber Company has been recognized as America's most respected automotive company by the Reputation Institute (RI) and Forbes magazine. RI's Global Pulse consumer opinion survey measures the overall respect, trust, esteem, admiration and good feelings consumers hold toward the world's largest companies.


Goodyear is one of the world's largest tire companies. It employs approximately 71,000 people and manufactures its products in more than 60 facilities in 25 countries around the world.

Source: The Goodyear Tire & Rubber Company, Akron, Ohio

|GlobalGiants.com|


Our Opinion

"Financially, as well as otherwise, it is in the interest of the investors that they appreciate the corporations' judicious contributions towards sustainability."

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Posted by Editors at 9:01 AM

August 14, 2009

FORD INCREASES CAR PRODUCTION, DEMAND FOR ITS FUEL-EFFICIENT VEHICLES GROWS


Ford Chicago Plant

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Photo: Chicago Assembly Plant Celebrates New 2010 Ford Taurus Aug. 4, 2009; (left to right) Jan Allman, Chicago Assembly plant manager, Bob King, UAW vice president, Joe Hinrichs, group vice president, global manufacturing and labor affairs, Ford Motor Company, Pat Quinn, Governor, State of Illinois and Mark Fields, president of the Americas, Ford Motor Company at Chicago Assembly Plant during the 2010 Ford Taurus celebration. Photo by: Sam VarnHagen/Ford Motor Co.


Ford is increasing North American production by another 10,000 units to 495,000 units in the third quarter as it builds more fuel-efficient vehicles to meet "Cash for Clunkers" demand. Ford's planned third quarter production now exceeds year-ago production levels by 18 percent.

Ford, the UAW and suppliers are working together to ramp up production of the Escape small utility vehicle at Kansas City (Mo.) Assembly Plant and the Focus compact car at Wayne (Mich.) Assembly Plant through additional production shifts and increased overtime.

Ford plans to produce 570,000 vehicles in the fourth quarter, a 33 percent increase versus year-ago levels and 15 percent above planned third quarter 2009 levels. The increase represents higher production across a range of cars, crossovers and trucks.

After gaining U.S. market share in nine of the past 10 months and posting a year-over-year sales increase in July, Ford is off to a fast start in August due to continued strong demand for popular new products and the extended "Cash for Clunkers" program.


Ford Fusion

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Photo: The 2010 Ford Fusion Hybrid 1,000 Mile Challenge car in Alexandria, VA. 27, April, 2009. Photo by: Sam VarnHagen, Ford Motor Co.


At its Dearborn Michigan headquarters, Ford Motor Company announced on Aug. 13, 2009 that it is increasing North American production in the third and fourth quarters to respond to growing demand for new Ford products and to ensure dealers are well stocked with fuel-efficient vehicles eligible for the "Cash for Clunkers" program.

Ford is increasing third quarter production by another 10,000 units to 495,000 units primarily to build additional Escape small utility vehicles and Focus small cars, the two most popular Ford vehicles under the federal government's "Cash for Clunkers" program. Ford's planned third quarter production is now 18 percent above third quarter 2008 production levels.

Ford also announced plans to produce 570,000 vehicles in the fourth quarter, 33 percent higher than year-ago levels and 15 percent above the third quarter production plan. The increase represents higher production across a range of cars, crossovers and trucks.


Ford Focus

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Photo: Ford Focus


"Under the 'Cash for Clunkers' program, the Ford Escape and Focus are flying off dealer lots, and we're doing all we can to ensure our dealers are well stocked with the fuel-efficient vehicles that customers really want [and need]," said Mark Fields, Ford's president of The Americas. "We also are planning a significant increase in fourth quarter production compared with last year, continuing to match production to the real demand. We'll need this additional production as even more people are drawn to our high-quality, fuel-efficient lineup, including our newest entries such as the Ford Taurus and Lincoln MKT."

Ford is working closely with the UAW and its suppliers to ramp up production of the Escape and Focus. At the Kansas City (Mo.) Assembly Plant, for example, employees agreed to work Friday and Saturday, Aug. 21-22, during what was a planned shutdown week. In August and September, Ford will build approximately 3,500 additional Escapes.


Ford Fusion Nascar

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Photo: 2009 NASCAR Sprint Cup Series, Sonoma, California , USA, June 20, 2009. Bobby Labonte's Ford Fusion glides through turn 10. ©2009, autostock, USA.


At Wayne (Mich.) Assembly Plant, Ford is increasing Focus production by more than 6,000 units in the third quarter through increased overtime Monday through Friday and adding Saturday production shifts.

"This is a team effort with the UAW and our suppliers to meet the demand for fuel-efficient vehicles," said Joe Hinrichs, Ford group vice president, Global Manufacturing and Labor Affairs. "We asked our union partners to pull out all the stops - overtime, Saturday shifts, working during the shutdown - and they have delivered."


Ford Escape Hybrid

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Photo: 2010 Ford Escape Hybrid: For 2010, Ford Escape Hybrid adds five new features that improve safety, reduce driver distractions and aid drivers. Integrated Blind Spot Mirrors, MyKey™, a Rear View Camera System and Active Park Assist are all now available to Escape Hybrid owners, and Escape Hybrid is one of the first Ford vehicles to feature the latest-generation hands-free SYNC® system - now with Traffic, Directions & Information - helping reducedistractions while accessing important route and safety information.


The effort to meet "Cash for Clunkers" demand has required close coordination among Ford's sales and marketing, purchasing, manufacturing and material planning and logistics divisions. While increasing production, Ford also is "reprioritizing" vehicle shipments to ensure that vehicles in high demand, such as the Focus, Escape and Fusion, arrive at dealerships quickly.


Ford Taurus Chicago

ENLARGE

Photo: Chicago Assembly Plant Celebrates New 2010 Ford Taurus August 4, 2009. Photo by: Sam VarnHagen/Ford Motor Co.


"Our carriers have been instructed to load Focus, Escapes and Fusions first," said Ken Czubay, Ford's vice president of U.S. Marketing, Sales and Service. "We want to ensure that dealers have an uninterrupted flow of product, because in many cases, they are selling them as soon as they arrive on the lot."

The fourth quarter production plan represents an increase of 75,000 vehicles versus the third quarter. The increase, which includes several Ford cars, crossovers and trucks, will help Ford rebuild inventories of key products.

"As we gain momentum with strong new products - with top fuel economy, quality, technology and safety - we are in a position to increase our production and deliver profitable growth over time," Fields said.

Source: Ford Motor Company

|GlobalGiants.com|


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Posted by Editors at 9:34 AM

August 8, 2009

Latest Products from KODAK: Pocketable Digital Video Camera, New Kodak Easyshare Digital Cameras


Kodak


Kodak C190

Kodak C190

Photo: EASYSHARE C190 Digital Camera.


Kodak C182

Kodak C182

Photo: EASYSHARE C182 Digital Camera.


Eastman Kodak Company has introduced an array of new products that include the KODAK Zi8 Pocket Video Camera and additions to Kodak's popular digital still camera. This was announced at Kodak headquarters in Rochester, NY.

"Consumers place high value on their images and video to strengthen and improve relationships, and have consistently relied on Kodak to help them make their personal content a part of their daily lives," says John Blake, General Manager Digital Capture and Devices, Vice President, Eastman Kodak Company. "These new KODAK Products deliver unsurpassed ease of use and quality, and also let consumers experience and share moments they love in fun and engaging ways."


KODAK Zi8 Pocket Video Camera:


Kodak Zi8


An exciting new entry to its popular line of Digital Video Cameras, the KODAK Zi8 Pocket Video Camera features a sleek design, high-quality full 1080p High Definition video capture, and built-in electronic image stabilization.

"More and more consumers are enjoying the ease of capturing fun and spontaneous video and sharing it with friends and family, on the family HDTV or via social networking websites," says Blake. "With the new KODAK Zi8 Pocket Video Camera, consumers can capture life on the go in vivid HD, and then quickly and easily share it."

The slim and stylish KODAK Zi8 Pocket Video Camera is designed to meet these needs with a range of advanced features that includes:

• Take full HD 1080p video wherever you go;
• Built-in electronic image stabilization that produces sharper videos and less blur;
• Large 2.5" color LCD;
• Swing-out USB arm for fast uploading, sharing, and charging;
• 5 MP 16:9 widescreen HD still pictures;
• Easy upload to Facebook and YouTube;
• External microphone jack;
• Available in aqua, raspberry and black from September, 2009 for US $179.95 MSRP.


KODAK EASYSHARE Z950 Digital Camera:


Kodak Z950

Kodak Z950


The newest addition to Kodak's Z-Series digital camera line delivers outstanding control and Kodak's Smart Capture technology to consistently produce high quality images.

The KODAK EASYSHARE Z950 Digital Camera offers a 10X image stabilized SCHNEIDER-KREUZNACH VARIOGON optical zoom lens, providing maximum versatility for avid photographers to easily handle both distant and close-up shots. It also incorporates Kodak's Smart Capture feature, which "automatically adjusts focus, flash, and exposure for great, no-hassle pictures in virtually any setting".

"The combination of these features plus a 12 MP sensor makes the Z950 a compact digital capture powerhouse, with outstanding image quality and ease of use at an affordable price," says Blake.

The full feature set of the new KODAK EASYSHARE Z950 Digital Camera includes:

• 12 MP sensor (for prints up to 30"x40");
• 10X image stabilized SCHNEIDER-KREUZNACH VARIOGON optical zoom lens;
• Kodak's innovative Smart Capture feature, which automatically identifies the scene and adjusts camera settings for beautiful pictures in virtually any environment;
• Capture challenging action shots without delay with fast click-to-capture speed (<0.3 seconds);
• Available for US$279.99 MSRP from August, 2009.


KODAK EASYSHARE M381 Digital Camera:


Kodak M381

Kodak M381


New to Kodak's popular M Series camera line, the KODAK EASYSHARE M381 Digital Camera boasts sleek style, a 5X optical zoom lens, and an advanced feature set that includes:

• 12 MP sensor for prints up to 30" x 40";
• Bright and vivid 3.0" LCD;
• Stunning HD still picture capture;
• Easy upload to Facebook, YouTube or Kodak Gallery;
• Face detection that recognizes up to five faces and automatically adjusts settings;
• Blur reduction technology that reduces blur caused by camera shake or moving subjects;
• Available in Black Olive, Light Steel Blue, and Wine Red for US$179.99 MSRP from September, 2009.

Source: Eastman Kodak Company

|GlobalGiants.com|


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Posted by Editors at 9:23 AM

June 27, 2009

BENETTON PLAYLIFE COLLECTION SUMMER/FALL 2009


Benetton Playlife's summer/fall collection gets its inspiration from the simplicity of the past as well as the creativity of today, and yet it is loyal to the brand's mood and character. It is a sophisticated combination of the two, producing the environment of an American college.


Collection for Men


Playlife

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Playlife

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Playlife

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Everything is white, red, blue and bright green, not forgetting classic denim. Outerwear features cotton blazers, gym sweatshirts and check barracudas. They're worn with denim or canvas work trousers or with knee-length Bermudas in the same fabrics. Underneath are jersey polo shirts sewn like shirts, with vintage chambray collars; distressed plain or striped T-shirts with appliqués, badges, embroidery; knitted rugby-stripe sweaters with numbers, neckline reinforcements and vintage details. Lastly, cotton shirts with a logo on the inside cuff.

Colors are bigger and brighter in summer. Purple, lime and turquoise make their appearance. Fabrics are worn-out from extreme washing or crisp and cool.
Rather than long trousers, there's a preference for military-look detailed Bermudas in plain colors or patchwork checks or impeccable white, parachutist-style. They're worn with short-sleeved piqué polo shirts; T-shirts embellished with prints or decorations; heavy-cotton loose tartan shirts paired with pastel-striped light pullovers.


Collection for Women


Playlife

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Playlife

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Playlife

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Playlife

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Playlife

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Lots of stripes: all-over or highlighting cuffs, edges or lapels. There's the blazer with a badge or the short, double-breasted, collarless knitted jacket with frills around the bottom or the short pinstripe jacket with floral piping. They're worn with cigarette pants, figure-hugging jeans, baggy sailor trousers featuring a halyard instead of a belt. Casual sweaters and polo shirts have gold accents and luxury details. Summerwear revels in romanticism. Here come balloon or tiered plain or tartan mini skirts with embroidered edges; long dresses with a smocked bustier; ultra-oversize chambray trousers. Sweaters, be they jersey or knitted, display crochet decorations and broderie anglaise borders; loose blouses have a dicky, a jabot and frills. As for outerwear, there's the choice of a linen safari jacket or a split-leather blouson. White, pastels and bright colors form a cool, elegant palette.

Source: Benetton Group, Villa Minelli, Ponzano, Treviso, Italy.

|GlobalGiants.com|


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Posted by Editors at 5:38 AM

June 20, 2009

BARNES & NOBLE FLAGSHIP STORE OPENS IN NEW YORK CITY


BARNES & NOBLE

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Photo: Barnes & Noble putting the finishing touches on its 55,000 square foot store in New York City, June 19, 2009, on 86th Street and Lexington Avenue. The flagship store offers more than 400,000 book, music, DVD and magazine titles, the largest Blu-ray selection in Manhattan, expanded children's section offering 5,000 titles and a huge games selection. Serving as a community center, the store will host events throughout the year, including author readings, book clubs and programs with local literary and cultural organizations. (Photo Source: Barnes & Noble, Scott Kahn)


BARNES & NOBLE

ENLARGE

Photo: Hundreds of customers are eager to make their purchases, on the opening day of the new flagship Barnes & Noble on 86th Street and Lexington Avenue in New York City, Friday, June 19, 2009. The bookstore offers more than 400,000 book, music, DVD and magazine titles, the largest Blu-ray selection in Manhattan, an expanded children's section offering 5,000 titles and a huge games selection. (Photo Source: Barnes & Noble, Scott Kahn)


Source: BARNES & NOBLE

|GlobalGiants.com|


Quote

"Never lend books, for no one ever returns them; the only books I have in my library are books that other folks have left me."

-- ANATOLE FRANCE


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Posted by Editors at 1:39 PM

June 10, 2009

Nokia N97 Mobile Computer Will Soon Become Available Worldwide


Nokia

ENLARGE


The highly anticipated Nokia N97, Nokia's flagship mobile computer, will begin selling in June in more than 75 countries.

This was announced by NOKIA at its headquarters in FINLAND.

Along with a tilting 3.5" touch display, QWERTY keyboard and a fully customizable home screen, the Nokia N97 will offer instant access to the full range of Ovi services.


Nokia

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"The Nokia N97 is an important step towards our vision of delivering a highly personalized Internet experience," said Jonas Geust, Vice President and head of Nokia Nseries. "Fuelled by a multitude of music, maps, games, media and applications via Ovi, the Nokia N97 transforms the Internet into an experience that's completely tailored to the tastes and interests of its owner."


Nokia

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The Nokia N97 is Nokia's first device to feature a personalizable home screen, which can be customized with a range of widgets which bring live information directly to the device. These widgets include key social networking destinations like Facebook and Hi5, news services like the Associated Press, Bloomberg and Reuters, as well as shopping and weather information. The Nokia N97 is the first device to ship with the Ovi Store, which offers easy access to applications, games, videos, podcasts, productivity tools, web and location-based services, and much more. Ovi Store has paid and free content from a range of global and local content providers and developers, including Paramount Pictures, Facebook and Qik, as well as a selection of Twitter applications.


Nokia

ENLARGE


As with any computer, people can constantly improve and refresh their Nokia N97 with new features, functions and fixes so they can do even more with the device. An exciting roadmap of new features and functions is planned to roll out in the second half of 2009.

The Nokia N97 also has direct access to the huge catalogue of music in the Nokia Music Store. With multiple high-speed connectivity options and 32GB of storage (up to 48GB using a microSD card) it is possible to directly download and store tens of thousands of songs on the handset. And you can listen to your favourite music on the Nokia Bluetooth Stereo Headset BH-905, which Nokia also launched today. This headset brings crystal clear sound, eliminates background noise, and is the ideal accessory for listening to music and making calls on the Nokia N97, as well as being compatible with a diverse range of other mobile and music devices.

High-quality images and video clips at 30 frames per second (fps) can be captured using the 5 megapixel camera with integrated Carl Zeiss optics. Images can also be geo-tagged to specific locations and shared instantly with friends or uploaded online via Ovi Share, Twitter or Flickr.

Source: Nokia Headquarters, Finland

|GlobalGiants.com|


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Posted by Editors at 6:33 AM

June 8, 2009

Apple Announces New Products: iPhone 3G S, Updated MacBook Pro, Mac OS X Snow Leopard, and Safari 4 Browser


Apple iphone

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Apple® today introduced the new iPhone™ 3G S, which, according to it, (1) is the fastest, most powerful iPhone yet, (2) is packed with incredible new features including improved speed and performance--up to twice as fast as iPhone 3G--with longer battery life, (3) has a high-quality 3 megapixel autofocus camera, and has (4) easy to use video recording and hands free voice control.

iPhone 3G S includes the new iPhone OS 3.0, an advanced mobile operating system with over 100 new features such as Cut, Copy and Paste, Spotlight Search, and landscape keyboard.

"iPhone 3G S is the fastest, most powerful iPhone yet and we think people will love the incredible new features including autofocus camera, video recording and the freedom of voice control," said Philip Schiller, Apple's senior vice president of WorldWide Product Marketing.

iPhone 3G S offers speed and performance that is up to twice as fast as iPhone 3G.

iPhone 3G S features a new 3 megapixel autofocus camera that adjusts focus, exposure, color and contrast for the best possible image and includes an automatic macro focus for extra close up shots. With the new "tap to focus" feature, you simply touch the display to select an object or area of interest and the camera automatically re-adjusts focus and exposure. You can record high-quality video clips and edit them right on your iPhone 3G S by simply trimming the start and stop points.

The voice control feature in iPhone 3G S offers hands free operation for both iPhone and iPod® functions. Simply speak the appropriate commands into the built-in microphone or headset microphone to dial by name or number. With voice control you can play your favorite music by artist, album or playlist and activate the Genius feature by saying "play more songs like this." You can also tell iPhone to pause the music, play the next track, turn on shuffle or ask, "What's playing right now?"

iPhone 3G S features a new built-in digital compass for instant navigation. The new built-in digital compass is also integrated within Maps, so it automatically orients any map to the direction you are facing.


Apple Updates MacBook Pro Family with New Models & Innovative Built-in Battery for Up to 40 Percent Longer Battery Life.


Apple Macbook Pro

ENLARGE


Apple® today updated the aluminum unibody MacBook® Pro line to include 13-inch, 15-inch and 17-inch models featuring Apple's innovative built-in battery for up to 40 percent longer battery life. Each MacBook Pro includes an LED-backlit display with greater color intensity, the innovative glass Multi-Touch™ trackpad, an illuminated keyboard, an SD card or ExpressCard slot, a FireWire® 800 port and state of the art NVIDIA graphics.

"Across the line, all of our new MacBook Pro models now include Apple's innovative built-in battery for up to seven hours of battery life, while staying just as thin and light as before," said Philip Schiller, Apple's senior vice president of Worldwide Product Marketing.

The new 13-inch and 15-inch MacBook Pro models include Apple's built-in notebook battery for up to seven hours of wireless productivity on a single charge without adding thickness, weight or cost. Using Adaptive Charging and advanced chemistry first introduced with the 17-inch MacBook Pro earlier this year, the built-in battery delivers up to 1,000 recharges before it reaches 80 percent of its original capacity--nearly three times the lifespan of conventional batteries. The longer battery lifespan equals fewer depleted batteries and less waste.


Apple Unveils Mac OS X Snow Leopard.


Apple

ENLARGE


Apple® today unveiled Mac OS® X Snow Leopard™ a powerful and refined advanced operating system.

"We've built on the success of Leopard and created an even better experience for our users from installation to shutdown," said Bertrand Serlet, Apple's senior vice president of Software Engineering. "Apple engineers have made hundreds of improvements so with Snow Leopard your system is going to feel faster, more responsive and even more reliable than before."


Apple Releases Safari 4--Fast & Innovative Browser.


Safari

ENLARGE


Apple® today released Safari® 4. Available for Mac® and Windows PCs and introduced as a beta in February of this year, Safari 4 features the Nitro engine which runs JavaScript up to 4.5 times faster than Safari 3. Safari 4 makes browsing more intuitive and enjoyable with innovative features, such as Top Sites, Full History Search and Cover Flow®, and support for modern web standards like HTML 5 and advanced CSS Effects.


Safari4

ENLARGE


"The successful beta release helped us fine tune Safari 4 into an even better, faster version that customers are going to love," said Philip Schiller, Apple's senior vice president of Worldwide Product Marketing. "Safari is enjoyed by 70 million users worldwide and with its blazing fast speed, innovative features and support for modern web standards, it's the best browser on any platform."

Safari 4 includes Top Sites, for a visual preview of frequently visited and favorite pages; Full History Search, to search through titles, web addresses and the complete text of recently viewed pages; and Cover Flow, to easily flip through web history or bookmarks. Other innovative features include Smart Address Fields for automatically completing web addresses from an easy to read list of suggestions; Search Fields, to fine tune searches with recommendations from Google Suggest or a list of recent searches; and Full Page Zoom, for a closer look at any website without degrading the quality of the site's layout and text.

Source: Apple

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Posted by Editors at 8:25 PM

June 2, 2009

Global Consumer Recession Index Reveals Most and Least Affected Countries


U.S.A. is among the most impacted nations worldwide.


Recession Map

ENLARGE


GfK Roper Consulting, a division of GfK Custom Research North America, today announced highlights from its first Global Consumer Recession Index, ranking the impact of the economic climate on individuals worldwide based on their level of concern, distress and reaction.

Segmenting the countries by high, medium and low impact, the Index reveals consumers in U.S., Taiwan, Canada, Korea, the UK, France and Australia are feeling most affected. Comparatively, India, Japan, Russia, Argentina, South Africa and Argentina all landed low on the impact scale.

"What's clear is that the global recession is not equally distributed," explains Nick Chiarelli, Director of Consumer Trends, GfK Roper Consulting. "To truly understand the impact of today's economic environment, it's vital to view this not as one blanket fiscal storm but rather as a series of localized recessions."

Based on GfK Roper Consulting's 2009 GfK Roper Mood of the World(R) Study, the Index was created by averaging, weighting and combining the following three measures to calculate an overall score in terms of how consumers are feeling:

Concern - Respondents list their top-three worries from a selection of 21 economic, social and political issues. "Recession" ranked as the top concern globally. Regarding the highest levels of economic concern, Asian consumers topped the list while the U.S. landed in 15th place just behind its northern neighbor Canada (14th).

Distress - Consumers indicate which positive and negative financial-related events they've experienced from a list of eight. Globally, 62% say they faced a negative event (e.g. losing their job or having difficulty paying their bills) in the past 12 months and the U.S. clocked in higher at 77% with Canada not far behind at 72%. Americans are also among the most distressed, following only Turkey.

Reaction - Participants report where they've cut back from a list of 26 items and activities as well as which of 10 money-saving strategies they've employed. Consumers in English-speaking nations such as the U.S., Australia, Canada and the UK are the most likely to be doing things to cut back and save money.

Worldwide, the top cutback area is "dining out", whereas "shopping more carefully for everyday items" is the top-ranked money-saving strategy. Among Americans and Canadians, "dining out" also ranked first in cutbacks while the number one strategy for saving cash is using coupons.

"Localized marketing efforts are absolutely essential in this environment of cautious spending. Companies will benefit most by tailoring their strategies to address the concerns driving consumer behavior as they vary across several regions.", concludes GfK's Nick Chiarelli.

Source: GfK Roper Consulting

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Posted by Editors at 9:22 AM

May 13, 2009

L'Oreal Paris introduces Two New Spokespeople


LOREAL

A couple of hours before the Opening Ceremony of the 62nd Cannes Festival, Freida PINTO and Evangeline LILLY are joining as the newest World Spokespeople for L'OREAL PARIS.

"On the eve of the Cannes Festival, to which I want to reiterate our attachment, L'Oreal Paris is delighted that these great stars of world cinema have agreed to represent our brand," said Jean-Jacques Lebel, President L'Oreal Consumer Products.


LOREAL

Photo: L'Oreal Paris announces Slumdog Millionaire star Freida Pinto as a new world spokesperson for the brand. (L'Oreal Paris, Manmeet Bhatti)


FREIDA PINTO was discovered by Danny Boyle in SLUMDOG MILLIONAIRE, the film that won eight Oscars. After Julian Schnabel's movie which she is currently shooting, she will be filming this summer in Woody Allen's next film, as part of an impressive cast.


LOREAL

Photo: L'Oreal Paris announces LOST's Evangeline Lilly as a new world spokesperson for the brand. (L'Oreal Paris, Kwaku Alston/Corbis Outline)


"EVANGELINE LILLY came to our notice in LOST", says L'Oreal. Her character "Kate" won her a nomination for the 2007 Golden Globe Awards as Best Actress in a Drama Series.

Vianney Derville, International General Manager of L'Oreal Paris stated: "I am proud that all these actresses are now our World Spokespeople, alongside other L'Oreal Paris spokespeople including Penelope Cruz, Beyonce Knowles, Eva Longoria, Andie MacDowell, Aishwarya Rai and Kerry Washington. We are delighted to welcome them as representatives of L'Oreal Paris. We have been completely won over by their rising careers as actresses, together with their attachment to the values of humanity and diversity."

The L'Oreal Paris brand encompasses the four major beauty categories -- haircolor, haircare, skincare and cosmetics.

Source: L'Oreal Paris

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Posted by Editors at 5:32 AM

April 19, 2009

New Digital Camera from Kodak delivers high-zoom, high-resolution performance in a compact design


"Our innovative Smart Capture feature delivers beautiful pictures automatically," says Kodak.


Kodak


Eastman Kodak Company has introduced a new addition to its versatile line of digital cameras: the KODAK EASYSHARE Z915, featuring a powerful image stabilized 10X optical zoom lens and Kodak's Smart Capture feature that delivers high quality images.

KODAK


The KODAK EASYSHARE Z915 Digital Camera enables avid picture takers to easily capture crisp long-distance shots with a 10X image-stabilized optical zoom lens. The Z915 also offers fast click-to-capture performance and Kodak's innovative Smart Capture feature, which automatically detects the scene being shot and adjusts camera settings to capture the best image possible. Smart Capture also automatically applies KODAK PERFECT TOUCH processing to enhance highlight and shadow areas.


KODAK


Lightweight and compact, the Z915 is available in a variety of colors: red, blue, black and gray.

"The new Z915 is a versatile camera that's ideal for families on the go, making it ideal for consumers who want more zoom but don't want a bulky camera," says John Blake, General Manager Digital Capture and Devices, Vice President, Eastman Kodak Company. "With its combination of Smart Capture and high zoom with optical image stabilization, the Z915 stands out in a fast-growing product category, and delivers great performance to consumers who are looking for new ways to advance their digital photography experience."

Source: Kodak

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Posted by Editors at 2:38 AM

April 18, 2009

Halle Berry Bracelet Auction to Benefit Victims of Domestic Violence


Proceeds from Online Auction to be Donated to the Jenesse Center.


COTY BEAUTY

Photo: Bracelet featured in Halle Berry fragrance ad to be auctioned off for charity.


Academy Award-winning actress and beauty icon Halle Berry will auction off a unique, hand-carved rose gold cuff bracelet this week to show her support for families dealing with the devastating effects of domestic violence. As of April 15th, consumers can place bids through CharityBuzz.com for the chance to own this signature piece. The cuff bracelet was designed exclusively for Halle Berry to wear in the advertising campaign for her debut fragrance, Halle by Halle Berry. Net proceeds generated by the auction will be donated to the Jenesse Center, a domestic violence intervention program.


Designed by Gara Danielle, this stunning cuff bracelet was inspired by Halle Berry's natural beauty and was designed specifically for Halle to wear on set at the making of her fragrance campaign in Ohahu, Hawaii. Now anyone can have the opportunity to own a replica of the bracelet and support this cause by bidding on charitybuzz.com. Made from 14K rose gold plate over sterling silver, this adjustable cuff is valued at $4,000.

The Jenesse Center is a non-profit organization that was founded in 1980 and provides help to victims of domestic violence with a comprehensive centralized base of support through facilities, education and health programs, case management, and legal services.

Source: Coty Beauty

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Posted by Editors at 10:04 AM

March 27, 2009

TAG Heuer Explores Luxury with The Aquaracer 500m Series and Offers a Glimpse Into The Future of Watchmaking with Its Monaco 24 Chronograph


TAGHEUER AQUARACER

Photo: TAG Heuer's Aquaracer 500M with blue dial and stainless steel bracelet.


Answering the call of diving enthusiasts who demand an exacting timepiece that is robust as well as refined, Swiss watch Brand TAG Heuer unveiled its new Aquaracer 500M series. Whether worn while swimming along the Great Barrier Reef or exploring the underwater caves of Turks & Caicos, these watches take serious sports-inspired functionality to a new extreme.

Water resistant to 500 meters, each model in the Aquaracer 500M collection is equipped with the definitive attributes of a high-performance diving watch, including a unidirectional turning bezel that ensures precise elapsed dive-time measurement. Highly luminescent markers on the hands and indexes, as well as an orange-tipped second hand, provide at-a-glance readability under water or in dim light. Additionally, the sapphire crystal and caseback are scratch-resistant and anti-reflection treated for optimum visibility.

To prevent damage to the watch and its movements, the Aquaracer 500M features an automatic helium valve that releases, upon decompression, any gases that infiltrate the watch during a deep dive. A fine-brushed, screw-in crown with double safety gaskets further protects the timepiece from water or dust penetration.


TAGHEUER MONACO

Photo: TAG Heuer's Monaco Twenty Four Concept Chronograph.


TAG Heuer also announced that it is continuing to push the boundaries of watchmaking with its Monaco Twenty Four Concept Chronograph, invoking the electrifying spirit of the world's most arduous sports car race. Introduced today at BASEL, Switzerland, this timepiece, in TAG Heuer's own words, features the same state-of-the-art engineering as the powerful GT cars that take to the 24 Hours of Le Mans circuit.

The Monaco Twenty Four Concept Chronograph's race car-inspired functionality is found in every aspect of the piece's design, most notably in the energy manifold that houses the Calibre 36 movement. Comparable to a GT car's cockpit cage, this proprietary steel-tube structure safeguards the mechanism, ensuring that the watch can better withstand shock.

The movement gains additional protection from a shock-absorbing composite filter material. Used in the racing and aerospace industry, this material insulates the Calibre 36 movement by directing vibrations into the composite filter, which absorbs and dissipates their energy. According to TAG Heuer, unlike a conventional timepiece's Incabloc system, which protects the mechanism only from external shocks, TAG Heuer's Dynamic Absorber insulates the movement entirely and the Monaco Twenty Four Concept Chronograph is able to withstand an impact of 24,000 G, the equivalent of a 65-foot fall, compared with the industry standard of 2,000 - 5,000 G, or a three-foot fall. These additional safeguards ensure the Monaco and its components will remain unscathed whether the wearer is skydiving from 15,000 feet or attending a very enthusiastic business meeting, explains the watchmaker.

Source: TAG Heuer

|GlobalGiants.com|


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Posted by Editors at 7:05 AM

February 27, 2009

Consumer Reports: Who Makes the Best Cars?


Automaker Report Cards: Honda Leads Again, Mercedes-Benz Improves, Chrysler Lags.


Honda


For the third consecutive year, Honda has earned class leader status for building the best all-around vehicles for American drivers, according to the Automaker Report Cards published in Consumer Reports' Annual Auto Issue. At the opposite end of the annual ranking is Chrysler, which fared even worse than last year. The company's poor performing products and sinking reliability results have kept all Chrysler, Dodge, and Jeep badged vehicles off CR's Recommended list.

With an overall score of 78 out of 100 points, Honda was followed closely by Subaru (75), and Toyota (74) in the overall score. Subaru is also the only automaker with 100% of its tested vehicles Recommended, although it has a relatively small model lineup. Mazda (73), came in 4th, followed by Mercedes-Benz, Nissan, Volkswagen, and BMW, all tied at 72.

While the top four overall scores belong to Japanese automakers, a Japanese nameplate is no guarantee that every car in a model range will be a reliable and good performer. For example, the Honda Element and Toyota Yaris scored too low in Consumer Reports' tests to be recommended. Conversely, despite overall scores of 63 and 57 respectively, that placed Ford and GM toward the bottom of the results, new models like the Ford Flex, F-150, Chevrolet Malibu, and Cadillac CTS have done well in CR's tests and rank near the top of their classes in its ratings.


Subaru


Toyota


Mazda


The overall score for each automaker is based on the average of its vehicles' overall scores in Consumer Reports' road tests and their average predicted-reliability ratings from Consumer Reports' Annual Auto Survey. Manufacturers received a report card only if five or more of its vehicles were tested.

Of the Asian automakers, Subaru, Nissan, Mazda, and Hyundai improved their overall scores. Nissan and Hyundai also improved their reliability rating. Of the four, Hyundai showed the most improvement, increasing its overall score from 66 to 70.

European automakers, traditionally great performers overall, have lagged in reliability but there have been notable improvements with several models from Audi, BMW, Saab, Volkswagen, Volvo, and Mercedes-Benz. Mercedes-Benz showed the most significant improvement, moving up in the overall ranking (72) to tie with BMW and Volkswagen.

"All three Detroit automakers continued to be at the back of the class, although General Motors and Ford improved their overall scores. Chrysler disappointed the most -- it had the lowest overall test score and none of its vehicles are Recommended," says Consumer Reports.


Mercedez


Nissan


Volkswagon


There was some positive news for the struggling U.S. domestic automakers. The latest models from General Motors now rank among the best in testing, and models like the Buick Enclave, Chevrolet Traverse, GMC Acadia, Saturn Outlook, Cadillac CTS, Chevrolet Corvette, and Chevrolet Malibu all scored well. Some Ford models now rival their competition from Honda and Toyota in reliability, perhaps a promising sign for new models now coming out of the product pipeline. For Chrysler, the sole glimmer of hope in the model-year is the new Dodge Ram, which is now very competitive with the other full size trucks.

"While Japanese automakers continue to set the standard for the industry in terms of real-world performance and reliability, many domestic, European, and Korean manufacturers are narrowing the gap by building better and more reliable cars," said David Champion, senior director of automotive testing, Consumer Reports. "While some automakers are still dragged down by old product investments, we expect the race for the front of the class to become even more competitive which may lead to some excellent values for consumers in the near future."

In the end, the companies that make the best vehicles are those that excel in performance, interior craftsmanship, safety, comfort, and reliability. The best continue to set a higher and higher standard, a competition in which consumers are the ultimate winners.

Consumer Reports is one of the trusted sources for information and advice on consumer products and services, and according to it, its findings may not be used for commercial or promotional purposes.

Source: Consumer Reports

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Quote

"Can advertising foist an inferior product on the consumer? Bitter experience has taught me that it cannot. On those rare occasions when I have advertised products which consumer tests have found inferior to other products in the same field, the results have been disastrous."

-- David Ogilvy


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Posted by Editors at 11:04 PM

February 26, 2009

Even as Vehicle Sales Decline, Exceptional Service Satisfaction Enhances Dealer and Manufacturer Profitability Through Improved Customer Retention -- J.D. Power


Lexus Ranks Highest in Customer Satisfaction with Dealer Service.


Car Repair


In today's tough automotive market, providing consumers with superior service experiences translates into increased profitability for dealers and automakers, with the highest-performing brands retaining more than 80 percent of their customer maintenance and repair dollars within their dealer network, compared with retention rates of less than 60 percent for lower-performing brands, according to the J.D. Power and Associates 2009 Customer Service Index (CSI) Study released today.

The study, now in its 29th year, examines satisfaction among vehicle owners who visit a service department for maintenance or repair work. The CSI rankings are based on dealer performance during the first three years of ownership, which typically represent the majority of the vehicle warranty period. Five measures are examined to determine overall customer satisfaction with dealer service (listed in order of importance):

(1) Service Quality
(2) Service Initiation
(3) Service Advisor
(4) Service Facility
(5) Vehicle Pickup


Car Repair


The study finds that although satisfaction with dealer service tends to decline as vehicles age--particularly during the fourth and fifth years of ownership--those automakers whose dealers provide the highest levels of satisfaction during the warranty period retain a greater share of future service visits at the dealership, even after the warranty period expires. Brands with dealers that achieve particularly high CSI scores (800 or higher) during the first three years of vehicle ownership retained 79 percent of dollars spent on maintenance and repairs during the first five years of ownership. In contrast, brands that attained CSI scores below 800 retained only 69 percent of customer maintenance and repair dollars.

"Since dealer service is the last touch point in the vehicle ownership cycle that auto manufacturers have with customers, providing superior levels of service can leave owners with a lasting favorable impression of the brand," said Jon Osborn, research director at J.D. Power and Associates. "Providing excellent service is not only good for customers, but it also benefits dealers and automakers in terms of income from future service visits and sales. The significant decline in new-vehicle sales means that dealers are relying even more heavily on the service-operations side of their business for much-needed revenue. In many cases, this income is keeping the dealerships open. With the stakes so high, it is imperative for dealers to focus heavily on maximizing satisfaction levels."


Car Repair


Lexus ranks highest in customer satisfaction with dealer service in 2009--improving from fourth rank position in 2008. Lexus achieves an overall CSI score of 835 on a 1,000-point scale and performs particularly well in four of the five measures: service quality; service initiation; service advisor and service facility. Rounding out the top five nameplates are Jaguar (810), BMW (808), Cadillac (806) and Acura (805).

"The highest-performing brands differentiate themselves particularly in the service quality and service facility measures," said Osborn. "There are several practices that the highest-ranked brands consistently perform that help elevate customer service satisfaction levels, including providing prompt service appointments; greeting the customer immediately on arrival; knowing the vehicle's service history; returning vehicles to customers in a clean condition; and offering alternative transportation to customers leaving their cars for service. These courtesies may seem intuitive, but many dealers do not provide them consistently. We find that they are very effective in raising customer satisfaction, provided that the service work performed on the vehicle is also satisfactory."

The 2009 CSI Study is based on responses from 106,059 owners and lessees of 2004 to 2008 model-year vehicles. The study was fielded between October and December 2008. J.D. Power and Associates measures dealer service in various countries around the world, including Australia, Canada, China, France, Germany, India, Indonesia, Japan, Malaysia, Mexico, New Zealand, the Philippines, South Africa, Taiwan, Thailand and the UK.

Customer Satisfaction Index Ranking
(Based on a 1,000-point scale)

Lexus ---------- 835

Jaguar ---------- 810
BMW ---------- 808
Cadillac ---------- 806
Acura ---------- 805
HUMMER ---------- 804
Land Rover ---------- 803
Buick ---------- 802
Saturn ---------- 800
Lincoln ---------- 798
Porsche ---------- 792
Audi ---------- 789
Mercedes-Benz ---------- 789
Infiniti ---------- 786
SAAB ---------- 785
GMC ---------- 781
MINI ---------- 781
Pontiac ---------- 779
Chevrolet ---------- 777
Mercury ---------- 776

Mitsubishi ---------- 767
Volvo ---------- 767
Hyundai ---------- 763
Honda ---------- 762

Industry Average ---------- 761

Ford ---------- 757
Chrysler ---------- 746
Scion ---------- 739
Toyota ---------- 736

Dodge ---------- 734
Subaru ---------- 729
Jeep ---------- 727
Volkswagen ---------- 725
Kia ---------- 724
Nissan ---------- 723
Mazda ---------- 716
Suzuki ---------- 702


Source: J.D. Power and Associates

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Quote

"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently."

-- Warren Buffett



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Posted by Editors at 11:42 AM

February 20, 2009

U.S. Automotive Dealerships Suffer Largest Decline on Record, Says Urban Science


Auto Dealer


A record number of automotive dealerships closed in the United States during 2008. This was revealed today by Urban Science.

(From its headquarters in Detroit, and from its offices in the United States, Spain, United Kingdom, Germany, Italy, France, Australia, China, Mexico and Japan, Urban Science serves global clientele by helping them identify where they should allocate resources to increase marketshare and profitability. Urban Science maintains a list of current new vehicle dealership and franchise information for all car and light truck brands in the United States. Compiled on a monthly basis, the census, according to it, is a reliable source of dealership statistics.)

The company's Franchise Activity Report, which, according to it, is the USA's most accurate data on dealers, showed the nationwide dealership count for the year fell by 881, or 4.2 percent, to 20,084. The decline was the largest since 1991 when data was first collected, with the bulk of closures occurring in the fourth quarter.

According to John Frith, vice president at Urban Science, the decline in automotive franchises was less than brick-and-mortar dealerships, implying consolidation. "There has been a loss of franchises across all the manufacturers, but the Detroit Three have been hit the hardest, accounting for 80 percent of the loss," Frith said. "We'll see even more contraction in the next several years as the Detroit Three strategically rethink their retail counts and locations."


Auto Dealer


Proactive consolidation, a process in which an automaker closes a dealership or consolidates it with other nearby franchises, can be complex and expensive. To close down a retailer, state franchise laws and individual sales-and-service agreements must be honored. Automakers must provide compensation for dealer investments, such as new-vehicle inventory, special tools and resalable parts.

"When closing a dealer, the main focus for the automaker is to minimize the negative impact on the dealer and ensure customers can still be conveniently serviced," Frith added.

According to Randy Berlin, global practice director for Urban Science, proactive consolidation is the preferred method, but the market itself will force some dealers to shut their doors.

"The credit crunch is a two-pronged attack on dealers -- they can't get credit lines to secure new-vehicle inventory, and customers can't get credit to buy those vehicles," said Berlin. "However, most dealers will be able to weather the storm by reducing variable expenses and focusing on service and parts."


Auto Dealer


Urban Science's Franchise Activity Report, a subset of Urban Science's monthly Automotive Dealer Census, analyzes dealership data on national, state and market levels.

Other findings include:

• Colorado, Alaska, Hawaii, North Dakota and Montana were the only states that did not suffer declines in their dealership count.

• Rhode Island, California and Massachusetts experienced the largest percentage declines.

• Denver; Colorado Springs, Colo.; Raleigh, N.C.; and Greensboro, N.C. either added dealerships or had no declines.

• Five of the top 10 cities with the highest percentage declines were in California.

"We will continue to see proactive dealer closures in metro markets," said Berlin. "Rural markets, however, will likely withstand consolidation efforts. When people talk about the number of Detroit Three dealerships versus import brands, the Detroit Three do have more. Actually, more than 90 percent of brands in non-metro areas are from the Detroit Three. Ford, Chrysler and GM serve the rural areas well, and don't have much competition from foreign automakers."

Source: Urban Science

|GlobalGiants.com|


Quote

"We are encouraged by Chrysler's restructuring plan. It's comprehensive and realistic and viable. What's most important, however, is that Chrysler recognizes that availability of credit for automotive consumers and dealers is the single most important element of Chrysler's viability."

-- National Automobile Dealers Association


Quote

"General Motors has submitted a strong plan. It's comprehensive and aggressive and achievable. We are, of course, exceedingly disappointed that a viable solution has not yet been found for Saturn, Saab and Hummer. When considering the future viability of these brands, GM should continue to aggressively pursue all options. We are pleased that GM recognizes the 'great dealer network' that supports these brands. Should it become necessary to phase out these brands, it is imperative that GM treat the affected dealers fairly and that they be properly compensated. It is equally important to take care of the Saturn, Saab and Hummer owners. On the positive front, we are encouraged that GM recognizes that the availability of credit for automotive consumers and dealers is central to GM's survival."

-- National Automobile Dealers Association


Our Opinion

"Respect your Dealers. Work for your Dealers.

And the God of Marketing & Sales will Respect You and Work for You."

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